REP Support for Phallosan Forte - Q & A

[empty123]

I am sorry to say that but the main reason why did I choose PF over other pumping based extension devices is I have heard great things about Phallosan's customer services but I am really disappointed. I had some problem and tried to reach customer services via the email above but couldnt get any response. I hope it changes with you Julian. I checked the first posts in this topic before I bought my PF and I have to say that you had big impact on my decision. But I wasnt aware of you werent active anymore. Sadly I found out that after my purchase

[Phallosan]

Hi Empty,

i understand you 100% and that should never happen, i hate that myself when i write to a company and get no or a really unsatisfying reply!

I can assure you, that will not happen again. so if you need anything at all, please tell me or write to service@swisssana.com with subject JULIAN, i will take care of all your questions immediately!

All the very best
JULIAN

I am sorry to say that but the main reason why did I choose PF over other pumping based extension devices is I have heard great things about Phallosan's customer services but I am really disappointed. I had some problem and tried to reach customer services via the email above but couldnt get any response. I hope it changes with you Julian. I checked the first posts in this topic before I bought my PF and I have to say that you had big impact on my decision. But I wasnt aware of you werent active anymore. Sadly I found out that after my purchase

[empty123]

Julian, you are the best.

Just to inform others, I simply write Julian an email and he responded me just in couple mins. I told him my problems and concerns and I got more than what I hoped for.

I have never seen that good customer services before. I hope Julian will always be around.

[Taco Hoe]

Hi Taco Hoe,

i just wrote you back a new Phallosan plus will be shipped to you on Monday morning, newest Model of course.

All the very best
Julian

Attachment 105015

Thank you, Julian. May I ask what the upgrades were with the new plus models?

[Phallosan]

Hi Taco,

well the new one is much lighter and the materials 100% anti allergic.
Also the rods are now newly designed in a way that you have a better way to increase the force.

all the very best Julian

Thank you, Julian. May I ask what the upgrades were with the new plus models?

[Phallosan]

Thank you so much!!! happy to help YOU!!!

All the best
JULIAN

Julian, you are the best.

Just to inform others, I simply write Julian an email and he responded me just in couple mins. I told him my problems and concerns and I got more than what I hoped for.

I have never seen that good customer services before. I hope Julian will always be around.

[Acesfool]

Email sent. Thank you.

Hi,

can you send me an email to service@phallosan.com , with your order number and put Julian into subject, i will send you a new pump for free of charge.

All the best
JULIAN

[Phallosan]

Got It

just sent you an email back and a new pump to you

all the best
JULIAN

Email sent. Thank you.

[Lordsgiift]

Happy to see we have someone to talk to when it comes to phallosan products again!

[Phallosan]

Thanks a lot Lordsgiift happy to be here!

All the best
Julian

Happy to see we have someone to talk to when it comes to phallosan products again!